Engage with your audience from one unified inbox

Never miss a comment, mention, or message. Manage all your social media conversations from one centralized dashboard with smart filtering and automated responses.

Streamline your social media conversations

Build stronger relationships with your audience through efficient engagement management

Unified Inbox

Manage comments, mentions, and messages from all platforms in one centralized inbox.

  • All platforms in one place
  • Real-time updates
  • Conversation threading

Smart Filtering

Automatically categorize and prioritize messages based on sentiment, urgency, and keywords.

  • Sentiment analysis
  • Priority scoring
  • Custom filters

Quick Responses

Save time with pre-written response templates and AI-powered reply suggestions.

  • Response templates
  • AI reply suggestions
  • Bulk responses

Team Assignment

Assign conversations to specific team members and track response times and resolution rates.

  • Conversation assignment
  • Response time tracking
  • Performance metrics

Automated Moderation

Automatically hide or flag inappropriate content with customizable moderation rules.

  • Spam detection
  • Keyword filtering
  • Auto-hide rules

Engagement Analytics

Track response times, engagement rates, and customer satisfaction metrics.

  • Response time metrics
  • Engagement rates
  • Satisfaction scores

All your conversations in one place

Stop switching between platforms. Our unified inbox brings together comments, mentions, and messages from all your social media accounts.

Inbox Features:

  • Cross-platform conversations
  • Real-time notifications
  • Conversation history
  • Smart categorization
Try Inbox Demo

Social Inbox

12 new
Sarah Johnson 2 min ago

"Love your latest post! When will this product be available?"

Mike Chen 5 min ago

"Great content as always! 🔥"

@techreview 10 min ago

"Mentioned you in a tweet about social media tools"

Respond faster with smart tools

Improve response times and maintain consistent brand voice across all interactions

Quick Templates

Save frequently used responses as templates for instant replies to common questions.

AI Suggestions

Get AI-powered reply suggestions that match your brand voice and tone.

Team Collaboration

Assign conversations to team members and collaborate on responses internally.

Engage across all major platforms

Manage conversations from every social media platform you use

Facebook

Comments, mentions, page messages, and post interactions

  • Page comments
  • Direct messages
  • Reviews and ratings

Instagram

Comments, story mentions, direct messages, and hashtag mentions

  • Post comments
  • Story mentions
  • Direct messages

Twitter/X

Mentions, replies, direct messages, and hashtag tracking

  • @mentions
  • Tweet replies
  • Direct messages

LinkedIn

Post comments, company page messages, and professional interactions

  • Post comments
  • Company messages
  • Connection requests

Track your engagement performance

Monitor response times, engagement rates, and customer satisfaction

2.5min

Avg Response Time

Industry average: 12 hours

94%

Response Rate

Messages responded to

4.8/5

Satisfaction Score

Customer feedback rating

1,247

Conversations

This month

Ready to improve your social media engagement?

Join thousands of businesses who use socialsaathi to build stronger relationships with their audience.

Start engaging See demo

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