Terms of Service

1. Acceptance of Terms

By accessing and using socialsaathi ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

socialsaathi is a social media automation platform that allows users to:

• Create and schedule social media content
• Manage multiple social media accounts from one dashboard
• Analyze social media performance and engagement
• Automate posting and engagement activities
• Collaborate with team members on social media management

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing a valid mobile phone number and completing OTP verification.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Distribute spam, malware, or harmful content
• Engage in harassment, abuse, or hate speech
• Impersonate others or provide false information
• Attempt to gain unauthorized access to our systems
• Use the Service for any illegal or unauthorized purpose

5. Social Media Platform Compliance

When using socialsaathi to manage your social media accounts, you must comply with the terms of service of each connected platform, including but not limited to:

• Facebook Terms of Service and Community Standards
• Instagram Terms of Use and Community Guidelines
• YouTube Terms of Service and Community Guidelines
• Telegram Terms of Service

6. Subscription and Billing

6.1 Subscription Plans

socialsaathi offers various subscription plans with different features and limitations. Current pricing is available on our website.

6.2 Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law.

6.3 Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

7. Intellectual Property Rights

7.1 Our Content

The Service and its original content, features, and functionality are owned by Awesome Innovators and are protected by international copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of content you create and upload to the Service. By using our Service, you grant us a limited license to use, store, and transmit your content as necessary to provide the Service.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

10. Limitation of Liability

To the maximum extent permitted by law, Awesome Innovators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

11. Termination

We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. You may terminate your account at any time by contacting us.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.